SAML 2.0 Module for Freescout

Related tags

Authentication and Authorization freescout-saml2
Overview

SAML 2.0 Module for Freescout

This module is intended to provide SAML 2.0 authentication to Freescout.

Module was tested with Jumpcloud Identity Provider.

If you need to perform ordinary login with basic form, add disable_saml get parameter to login path (/login?disable_saml=1). You may also additionally link users to direct SAML login with parameter saml such as (/login?saml=1)

Installation

  • place module source to Modules folder of your FreeScout installation, module must have Saml folder name to work propperly. If you are clonning repo with git, just add folder name in the end of git clone command.
  • enable module in modules admin panel
  • configure module on settings page (IdP Entity, IdP ACS URL, etc.)
  • x509 certificate is needed

Solving issues

Module uses standard Laravel logging. To see more debug logs add/change following into your .env file:

APP_DEBUG=true
APP_LOG_LEVEL=debug

Provider Setup

  • make sure your provider is configured to return email address as NameID property.
  • module will also look for attributes firstname, lastname and jobtitle. New user will be created or updated with these attributes

Jumpcloud

It's not mentioned in Jumpcloud docs but SLO (Logout URL) is https://sso.jumpcloud.com/saml2/service_name/slo - just append /slo to the path of the IDP URL.

Setting Value
SAMLSubject NameID email
SAMLSubject NameID Format urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
Signature Algorithm RSA-SHA256
Login URL https://freescout.yoursite.com/login
ACS URL https://freescout.yoursite.com/saml2_acs
Attributes mapping
- firstname JumpCloud Attribute Name: firstname
- lastname JumpCloud Attribute Name: lastname
- jobtitle JumpCloud Attribute Name: jobTitle
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Comments
  • Module crashes on load

    Module crashes on load

    When enabling the SAML module we get an error with the following message

    WARNING: [pool www] child 2319 said into stderr: "NOTICE: PHP message: PHP Fatal error: Cannot declare class Modules\Saml\Providers\SamlServiceProvider, because the name is already in use in /data/Modules/Saml/Providers/SamlServiceProvider.php on line 0"

    opened by afawaz2 2
  • No setting panel

    No setting panel

    Hi, On Freescout 1.8.6, I tried to install the Saml module. But after activation, there's no Saml setting panel in settings ? http://pics.occitanie-en-scene.fr/gallery#RP8et7mr/RoILXnt3.png,1Ywmg7d1/EoV0oroU.png Any idea ?

    opened by yvangodard 3
  • Module crashes Freescout once enabled

    Module crashes Freescout once enabled

    After enabling the module I refreshed the page and received the "Something has gone wrong" error. Checking the logs found the following: [2022-01-21 13:56:49] production.ERROR: main(): Failed opening required '/var/www/html/Modules/Saml/Providers/../vendor/autoload.php' (include_path='.:/usr/share/php') {"exception":"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 64): main(): Failed opening required '/var/www/html/Modules/Saml/Providers/../vendor/autoload.php' (include_path='.:/usr/share/php') at /var/www/html/Modules/Saml/Providers/SamlServiceProvider.php:5) [stacktrace] #0 {main} "}

    Using Freescout 1.7.27, the latest version as of this post.

    opened by cwoelkers 2
Owner
Vladimir Vlach
Java, Dart, Android, Javascript, AWS Cloud
Vladimir Vlach
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