Issue

After seemingly successful installation I cannot login with admin user

Installation is performed as per installation guide,

SuiteCRM Silent Install

Running: check-install-lock step: check-install-lock | status: done Installer not locked. Proceeding with install Running: check-db-connection step: check-db-connection | status: done DB credentials ok Running: install-system-checks step: install-system-checks | status: done Running: create-config step: create-config | status: done Created silent install config: config_si.php Running: create-env step: create-env | status: done Created .env.local Running: run-legacy-install step: run-legacy-install | status: done Legacy install successful

============

Expected Behavior

Actual Behavior

Admin user cannot login, PHP log is clear, in browser there is a message: Error fetching metadata, seems like user is logged in but nothing is available from the main menu,

JS console returns: node_modules_angular_core_fesm2015_core_js-es2015.d7030c87f7f062fb36bc.js:1 ERROR Error: Uncaught (in promise): Error: Internal server error Error: Internal server error at new t (node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1) at node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1 at r (node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1) at node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1 at new P (polyfills-es2015.b81ce80777ba591aef43.js:1) at Object.then (node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1) at Object.next (node_modules_apollo-angular_fesm2015_ngApollo_js-_0ddc0-es2015.62f90fac9a620f500655.js:1) at v (core_app_shell_src_bootstrap_ts-es2015.f1ac98f4222c1448c4f1.js:1) at _ (core_app_shell_src_bootstrap_ts-es2015.f1ac98f4222c1448c4f1.js:1) at e.t.next (core_app_shell_src_bootstrap_ts-es2015.f1ac98f4222c1448c4f1.js:1) at w (polyfills-es2015.b81ce80777ba591aef43.js:1) at w (polyfills-es2015.b81ce80777ba591aef43.js:1) at polyfills-es2015.b81ce80777ba591aef43.js:1 at u.invokeTask (polyfills-es2015.b81ce80777ba591aef43.js:1) at Object.onInvokeTask (node_modules_angular_core_fesm2015_core_js-es2015.d7030c87f7f062fb36bc.js:1) at u.invokeTask (polyfills-es2015.b81ce80777ba591aef43.js:1) at t.runTask (polyfills-es2015.b81ce80777ba591aef43.js:1) at b (polyfills-es2015.b81ce80777ba591aef43.js:1) at l.invokeTask [as invoke] (polyfills-es2015.b81ce80777ba591aef43.js:1) at m (polyfills-es2015.b81ce80777ba591aef43.js:1)

In network tab: 

Session status returns: {"appStatus":{"installed":true,"locked":true},"active":true,"id":"1","firstName":null,"lastName":"Administrator","userName":"admin"}

There is graphql requsts returning:
{"errors":[{"message":"Internal server error","extensions":{"category":"internal"},"locations":[{"line":2,"column":3}],"path":["navbar"]}],"data":{"navbar":null}}

Possible Fix

Steps to Reproduce

1. Install as per instructions
2. Try to login as admin

Context

Your Environment

• SuiteCRM Version used: SuiteCRM V8.0
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Latest chrome
• Environment name and version (e.g. MySQL, PHP 7): PHP 8.0.6 (php-fpm), MySQL Enterprise 8.0.17
• Operating System and version (e.g Ubuntu 16.04): Centos7

Issue

While installing SuiteCRM 8.2.0 an error occurs (Getting the same error on 8.1.3 as well)

The error message gives no clue of what's the issue, checked both logs and there is nothing in there

Your Environment

• SuiteCRM Version used: 8.2.0
• Environment name and version (e.g. MySQL, PHP 7): php 8.0.24 (All required php modules are installed), mariadb 10.7.7
• Operating System and version (e.g Ubuntu 16.04): Ubuntu 20.04

Issue

"Undefined" record UUID on one-to-one custom module relationship linked field url

Expected Behavior

Get url with record UUID in linked field

Actual Behavior

Get "undefined" value in url: http://localhost/#/test_module1/record/undefined

Steps to Reproduce

1. Install as per instructions
2. Create basic custom module in studio
3. Create one-to-one ralationship custom module->account
4. Deploy custom module
5. insert account record
6. insert custom module record
7. link custom module record with account record
8. linked field url have "undefined" record value

Your Environment

• SuiteCRM Version used: SuiteCRM Version used: 8.0.0
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Firefox 94.0.1
• Environment name and version (e.g. MySQL, PHP 7): php 7.3
• Operating System and version (e.g Ubuntu 16.04): debian 10

Issue

When I create a Meeting or a Call, I can input start time in my timezone (Europe/Zurich). It is saved in UTC. If I go back to the detail view, it is at the time I planned.

But if I go to the list view, the start date is UTC.

Expected Behavior

Everywhere my timezone is used.

Actual Behavior

List views are UTC and not my timezone

Possible Fix

Steps to Reproduce

Check you timezone in not UTC Create Meeting or Call Check list of Meetings

Your Environment

• SuiteCRM Version used: 8.0.1
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Firefox 96.0.2 (64 bits)
• Environment name and version (e.g. MySQL, PHP 7): Php 7.2, MySql
• Operating System and version (e.g Ubuntu 16.04): Windows and linux

Issue

Blanck page after fresh install

Expected Behavior

Login page

Actual Behavior

Possible Fix

Steps to Reproduce

Context

Your Environment

• SuiteCRM Version used: 8-Beta1
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)):Chrome
• Environment name and version: MySQL, PHP 7
• Operating System and version : Debian

Issue

Followed beta install instructions on a fresh deb 10 vm. May have screwed something up during db setup. In any case, getting a blank webpage on load.

Expected Behavior

Not sure, some sort of setup page?

Actual Behavior

Blank page. page source follows

`

--   |   |     |   |   |   |   |     |   |   |   |   |     |   |   |   |     |   |   |   |

``

Your Environment

Chrome browser server Deb 10 Apache.

Issue

Followed the install doc Install page is blank Install via command line says success but still gives blank page

Expected Behavior

Install would work

Actual Behavior

2021-12-06 17:54:52] install.INFO: Running step: create-env [] [] [2021-12-06 17:54:52] install.INFO: step: create-env | status: done [] [] [2021-12-06 17:54:52] install.INFO: step: create-env | messages: [] [] [2021-12-06 17:54:52] install.INFO: Created .env.local [] [] [2021-12-06 17:54:52] install.INFO: step: create-env | debug: no debug info [] [] [2021-12-06 17:54:52] install.INFO: Running step: run-legacy-install [] [] [2021-12-06 17:55:02] install.INFO: step: run-legacy-install | status: done [] [] [2021-12-06 17:55:02] install.INFO: step: run-legacy-install | messages: [] [] [2021-12-06 17:55:02] install.INFO: Legacy install successful [] [] [2021-12-06 17:55:02] install.INFO: step: run-legacy-install | debug: no debug info [] [] nothing in the prod log

Steps to Reproduce

Tried many times to unzip the file and install. Never get install page and command line says success but still blank

<meta charset="utf-8">
<title>SuiteCRM</title>
<base href="">

<meta http-equiv="cache-control" content="no-cache, must-revalidate, post-check=0, pre-check=0">
<meta http-equiv="expires" content="0">
<meta http-equiv="pragma" content="no-cache">
<meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1">

<link rel="manifest" href="site.webmanifest">
<link rel="icon" type="image/x-icon" href="dist/themes/suite8/images/favicon.ico">

Your Environment

• SuiteCRM Version used: 8.0 download
• all
• Centos 7, 10.3.29-MariaDB, PHP 7.3.28

v8.1.2 zip

install form does not check on trailing slash at domain, resulting in a incorrect string of RewriteBase on line 22 in public/legacy/.htaccess

     19     Options -Indexes
     20     Options -MultiViews
     21     RewriteEngine On
     22     RewriteBase crm.example.comlegacy/
     23     RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&modulename=app_strings&lang=$1 [L,QSA]
     24     RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&modulename=$1&lang=$2 [L,QSA]
     25

Issue

I was in the process of manual installation of Suitecrm 8.1.1(without demo data) on Centos 7 with PHP 7.3, Apache 2.2, MYSQL 5.7.

However after entering the correct details like URL, Database details and administrator login details .

The installation gets halted and stays on the http://{[DOMAIN.COM}}/#/install page itself and a blank alert-danger box is shown instead of the error.

So to debug further I checked prod.log inside /logs/prod/.

Expected Behavior

SuiteCRM should be installed successfully and login page should be shown.

Actual Behavior

After entering all the correct details as mentioned above . The installation gets halted and blank alert-danger box is shown.

Following is the error log thrown inside /logs/prod/prod.log

[2022-05-25 07:27:12] request.INFO: Matched route "app_session_status". {"route":"app_session_status","route_parameters":{"_route":"app_session_status","_controller":"App\\Authentication\\Controller\\SecurityController::sessionStatus"},"request_uri":"{{DOMAIN.COM}}/session-status","method":"GET"} []
[2022-05-25 07:27:12] security.DEBUG: Checking for guard authentication credentials. {"firewall_key":"main","authenticators":1} []
[2022-05-25 07:27:12] security.DEBUG: Checking support on guard authenticator. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:27:12] security.DEBUG: Guard authenticator does not support the request. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:27:12] security.INFO: Populated the TokenStorage with an anonymous Token. [] []
[2022-05-25 07:27:12] php.CRITICAL: Uncaught Error: Call to a member function quoted() on null {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []
[2022-05-25 07:27:12] request.CRITICAL: Uncaught PHP Exception Error: "Call to a member function quoted() on null" at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php line 4670 {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []
[2022-05-25 07:30:13] request.INFO: Matched route "app_session_status". {"route":"app_session_status","route_parameters":{"_route":"app_session_status","_controller":"App\\Authentication\\Controller\\SecurityController::sessionStatus"},"request_uri":"{{DOMAIN.COM}}/session-status","method":"GET"} []
[2022-05-25 07:30:13] security.DEBUG: Checking for guard authentication credentials. {"firewall_key":"main","authenticators":1} []
[2022-05-25 07:30:13] security.DEBUG: Checking support on guard authenticator. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:30:13] security.DEBUG: Guard authenticator does not support the request. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:30:13] security.INFO: Populated the TokenStorage with an anonymous Token. [] []
[2022-05-25 07:30:13] php.CRITICAL: Uncaught Error: Call to a member function quoted() on null {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []
[2022-05-25 07:30:13] request.CRITICAL: Uncaught PHP Exception Error: "Call to a member function quoted() on null" at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php line 4670 {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []
[2022-05-25 07:33:42] request.INFO: Matched route "app_session_status". {"route":"app_session_status","route_parameters":{"_route":"app_session_status","_controller":"App\\Authentication\\Controller\\SecurityController::sessionStatus"},"request_uri":"{{DOMAIN.COM}}/session-status","method":"GET"} []
[2022-05-25 07:33:42] security.DEBUG: Checking for guard authentication credentials. {"firewall_key":"main","authenticators":1} []
[2022-05-25 07:33:42] security.DEBUG: Checking support on guard authenticator. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:33:42] security.DEBUG: Guard authenticator does not support the request. {"firewall_key":"main","authenticator":"App\\Security\\LoginFormAuthenticator"} []
[2022-05-25 07:33:42] security.INFO: Populated the TokenStorage with an anonymous Token. [] []
[2022-05-25 07:33:42] php.CRITICAL: Uncaught Error: Call to a member function quoted() on null {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []
[2022-05-25 07:33:42] request.CRITICAL: Uncaught PHP Exception Error: "Call to a member function quoted() on null" at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php line 4670 {"exception":"[object] (Error(code: 0): Call to a member function quoted() on null at /{{PATH}}/{{TO}}/{{PUBLIC_HTML}}/public/legacy/data/SugarBean.php:4670)"} []

Steps to Reproduce

1. Hit the installation URL of Suitecrm i.e http://{{DOMAIN.COM}}/#/install.
2. Enter URL details database details , admin details and hit Proceed.
3. Installation is halted.

Your Environment

• SuiteCRM Version used: 8.1.1
• Browser name and version : Mozilla Firefox 100.0.2 (64 Bit)
• Environment name and version : LAMP with PHP 7.3, Apache 2.2, MYSQL 5.7
• Operating System and version : Centos 7.9.2009

Installed v8 on a separate instance for testing. Then, restored a dump from my v7 instance.

After importing an email and unfolding the history subpanel, on accounts, contacts, leads and I guess other modules, all columns have blank content (status, contact, dates) with exception of subject.

The behaviour is the same for existing emails on the database restored from v7.

Please note v7 subpanel on screenshot has been slightly customised with column Date RxTx addition.

EDIT: As an additional comment, I think the Date RxTx column, which is the date an email (or a call) was sent or received, is an essential information whereas Date Created or Modified is irrelevant, at least for me.

Expected Behavior

History subpanel columns should be populated with status, contact, date modified, date created, due date.

Actual Behavior

History subpanel columns are blank with exception of subject

Steps to Reproduce

1. Call account or contact that has history
2. Unfold history panel
3. History emails columns are blank with exception of subject

Context

It's serious if I cannot see the dates and contact relevant to a history email or call

Your Environment

• SuiteCRM Version used: v8.01
• Safari v15.2
• MariaDB v10.15.13, PHP v7.4.27, apache v2.4
• Operating System and version (e.g Ubuntu 16.04): macOS 10.15.7

Issue

I created and deployed 8 custom modules in our new 8.0.0 installation using the Module Builder, and they all show up in Studio. The database has tables for every module. But 5 of those modules are not displayed in the menu bar, and there is no entry for them under “Display Modules and Subpanels” or " Configure Module Menu Filters". They are also not in “Rename Modules”.

The other 3 custom modules (from the same package and deployment!) are working fine. If I manually modify the URL, I can access the listview of those ‘lost’ modules, but the design looks different and the buttons are missing.

The modules are all of different types (Basic, Company, etc.) so I don’t think that matters.

The logs show the following:

[3185550][1][WARN] ModuleNameMapper | mapName | 'SMP01_servicecontracts' not mapped to 'frontend'
[3185550][1][WARN] ModuleNameMapper | toLegacy | 'SMP01_servicecontracts' not mapped

There are entries like this for every custom module I deployed, even from other packages.

Expected Behavior

All deployed custom modules should be available in the following menus: “Display Modules and Subpanels”, " Configure Module Menu Filters", "Rename Modules"

Possible Fix

Fix mapping in ModuleNameMapper?

Steps to Reproduce

Those steps are not proven to reproduce the issue, but it is what we did before the issue appeared:

1. Create package in ModuleBuilder and fill with custom modules
2. Deploy package in same instance
3. Add custom fields to those modules in Studio
4. Set up relationships
5. Notice that some modules are missing in other menus and top menu bar

Your Environment

• SuiteCRM Version used: 8.0.1
• Browser name and version: Chrome 97.0.4692.71 (Official Build) (64-bit)
• Environment name and version: MySQL, PHP-FPM 7.4, nginx
• Operating System and version: Ubuntu 20.04.2 LTS

When trying to create a new API access token, I get the following error message:

It was not possible to parse your key, reason: error:0909006C:PEM routines:get_name:no start line

Preparations for API usage have been done like stated in

• https://docs.suitecrm.com/developer/api/developer-setup-guide/json-api/#_before_you_start_calling_endpoints and
• https://docs.suitecrm.com/developer/api/developer-setup-guide/configure-authentication/

Issue

When calling the API access token endpoint {{server}}/legacy/Api/access_token via POST request, the server gives me an error 500 with the following JSON response:

{
    "error": "unknown_error",
    "message": "It was not possible to parse your key, reason: error:0909006C:PEM routines:get_name:no start line"
}

Expected Behavior

Server response 200 containing a valid access token

Actual Behavior

Response mentioned above. No furhter logs.

Possible Fix

The projects uses "lcobucci/jwt": "3.3.3"

https://github.com/salesagility/SuiteCRM-Core/blob/91064df88284dc3cd6a3e5a268185a1025f8bd0f/composer.json#L49

which officially doesn't support PHP 8.0 (see https://packagist.org/packages/lcobucci/jwt#3.3.3). Updating this dependency might help but I'm not sure if this is the root cause. Like stated in some of the source below, this error seems to be related to the PHP version. Some mention that a downgrade to PHP 7.4 would help. Since this version is already deprecated, that's no option for me.

Steps to Reproduce

1. Setup SuiteCRM for API usage
2. Call {{server}}/legacy/Api/access_token with valid credentials

Your Environment

• SuiteCRM Version used: 8.2.1
• Environment name and version: MySQL, PHP 8.0
• Operating System and version: Docker, docker-compose with Bitnami image

Links to similar issues

• Bitnami Image issue: https://github.com/bitnami/containers/issues/17280
• Forum: https://community.suitecrm.com/t/api-and-docker-error-it-was-not-possible-to-parse-your-key/84638/2
• https://github.com/lcobucci/jwt/issues/310
• https://stackoverflow.com/questions/67733476/when-i-login-then-error-will-be-ocuurred-it-was-not-possible-to-parse-your-key
• https://stackoverflow.com/questions/73211594/lombucci-jwt-it-was-not-possible-to-parse-your-key-reason-error0909006cpem-r

Issue

It looks like the bulk action on leads or contact page does not work. Nothing is happening when selecting the leads or contacts and select export in the bulk action menu.

Expected Behavior

Action of the bulk action selector will be executed

Actual Behavior

Nothing happen while pressing any bulk action.

Steps to Reproduce

1. Got to Leads
2. Select Leads
3. Perform any bulk action like export, PDF etc.

Context

Export function is used on various pages. For reporting etc.

Your Environment

• SuiteCRM Version used: 8.2.2
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Firefox 108
• Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP8.0
• Operating System and version (e.g Ubuntu 16.04): Rocky Linux 9

Issue

I can not upgrade from 7.12.x version because migration script is limited to php 8.0 (security only version)

Expected Behavior

Recommended stable php version with support until December 2024 is php 8.2

Actual Behavior

When I start bash file a get this message "In XmlUtils.php line 50: Extension DOM is required." because i am running php 8.2

Environment

Plesk Obsidian Version 18.0.49 CentOS 7 PHP 8.2 SuiteCRM 7.12.6

Issue

Dashboard e.g. Pipeline By Sales Stage does not respect filter during drilldown

SuiteCRM 8.2.1 Dashboard created with a filter from 01/01/2022 to 31/12/2022. Drilldown to the Opportunities is showing all opportunities unfiltered. This drill down was working like this in SuiteCRM 7.12.7

Expected Behavior

List of opportunities should be filtered for the selected time and sales stage which have been clicked during drill down.

Actual Behavior

No filter applied to display the list of opportunities

Steps to Reproduce

1. Create new Dash-let -> Pipeline By Sales Stage
2. Select a time frame with opportunities
3. Press save
4. refresh the page
5. click on one of the sales stage
6. result list will be unfiltered

Context

Manual filtering of the opportunities would be required. Means filters needs to be created or more clicks are required to get to the expected result.

Your Environment

• Firefox 107
• MariaDB and PHP8.0
• Rocky Linux 9.1

Issue

This issue is present in several modules.

I modified the "Calls" to add two relate fields. One I called PtrPerson, the other PtrCompany. These were relate fields to Contact and Accounts respectively. I modified the edit and list modules to display these.

Account and contact information was entered and displayed correctly proving the information was entered and saved.

IN 8.2.0 , when going to the Call module, and selecting "List" the Relate information was not displayed.

IN 8.1.3, it was displayed.

Expected Behavior

I expected Suitecrm to display fields linked via Relate to behave themselves and be displayed.

Context

Issue

Excerpt from SuiteCRM Forum https://community.suitecrm.com/t/invalid-csrf-token/86806 While working with SuiteCRM, I get errors of type: Invalid CSRF token. It is a POST 403 graphql problem according to the browser’s tools. Network scanning reveals that Requested Cookie is NOT the one that Response sends back! Log file more or less say the same...

Expected Behavior

Use SuiteCRM without errors.

Actual Behavior

Frequent Invalid CSRF token errors which leads to interruption in Frontend, browser reload is necessary until next error after few klicks.

Possible Fix

Core hack: https://community.suitecrm.com/t/invalid-csrf-token/86806/3

Steps to Reproduce

1. Install SuiteCRM 8.2. (in my case Bitnami Docker, but there are reports in forum for other operation modes
2. Invalid CSRF token errors appear

Context

See above

Your Environment

• SuiteCRM 8.2.1
• Bitnami Docker