GLPI Plugin for direct VNC connection inside ticket

Related tags

Web Applications remotesupport
Overview

RemoteSupport

GLPI Plugin for direct VNC connection inside ticket

This Plugin add a simple button inside tickets:

immagine

If user is correctly connected to one or more computer it will launch a VNC connection using the computer name

  • Prerequisites

  1. VNC Must be installed in the destination PC

  2. PC Name must me correct and resolved inside your DNS Server

  3. Add a script in your pc and add a node inside regedit

  4. write a script (you will find inside resources) like this (let's assume in c:\startVNC.bat)

SET S=%1

SET S=%S:~7,-2%

call "C:\Program Files\TightVNC\tvnviewer.exe" %S%

quit 0

  1. Open regedit and add Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\vnc] @="URL:vnc Protocol" "URL Protocol"=""

[HKEY_CLASSES_ROOT\vnc\shell]

[HKEY_CLASSES_ROOT\vnc\shell\open]

[HKEY_CLASSES_ROOT\vnc\shell\open\command] @=""c:\startVNC.bat" "%1"" 3) Download and install the plugin as usual

TODO: a lot of documentation

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Comments
  • Missing files

    Missing files

    Hello I have a bug when installing the plugin. It seems that the files with the classes are not available. (PLuginRemotesupport menu error, etc.) Can we have these missing files Thank you

    opened by nacordier 3
  • Problem to make the plugin work in glpi

    Problem to make the plugin work in glpi

    Hi, I'm having a problem to make the plugin work in glpi. I install, i rename the directory to appear in plugin section on glpi web interface, but when i try to configure this page appears : IMG_20220702_145021598 I use debian 11. I tried the script for linux that the guy who made a fork of your work wrote, but that doesn't solve my problem. You can help me to resolve this? Thanks in advance!

    opened by Rhannahgs 5
  • My fork

    My fork

    Hello,

    Thanks for a project...

    I clone your project to @skjaro I added some code:

    • computer description on computer tab and add "Remote connect" by VNC
    • add dependency with fusioninventory

    I use it with easy-novnc project and I connect to vnc client with browser and link in computer description, easy-novnc run on server with installed GLPI and connect to client

    opened by skjaro 10
Releases(v0.0.2)

  • v0.0.2(Jul 6, 2022)

  • v0.0.2-beta(Jul 5, 2022)

    Quick release after fix

    What's Changed

    • Kaya84 patch 1 by @Kaya84 in https://github.com/Kaya84/remotesupport/pull/7

    New Contributors

    • @Kaya84 made their first contribution in https://github.com/Kaya84/remotesupport/pull/7

    Full Changelog: https://github.com/Kaya84/remotesupport/compare/v0.0.2-alpha...v0.0.2-beta

    Source code(tar.gz)
    Source code(zip)

  • v0.0.2-alpha(Jun 30, 2022)

  • v0.0.1-alpha(Nov 22, 2021)

    What's Changed

    • Fix if user doesn't exists by @MC-brunomendes in https://github.com/Kaya84/remotesupport/pull/2

    New Contributors

    • @MC-brunomendes made their first contribution in https://github.com/Kaya84/remotesupport/pull/2

    Full Changelog: https://github.com/Kaya84/remotesupport/commits/v0.0.1-alpha

    Source code(tar.gz)
    Source code(zip)
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